An FRA is a minimum criteria for ATC on a certain controller sector. This means the ATC needs to have a specific grade before he/she can take an ATC position. The purpose of FRA's is not to discourage newbies from starting as ATC but to make sure that our pilots get good ATC quality. The saying "Better bad ATC than no ATC" is not applicable to our FIR's... a list of XU FRA's can be found here.

On the ground, indications like speed and FL are of no importance for controllers. Furthermore, is it impossible for the controller, to separate AC´s squawking in C mode status on ground.

Sandbagging is considered collecting time online as pilot or ATC and not responding to another user's communication via their primary frequency (voice/text) and/or other secondary means (other frequency, guard, chat, force act) within a reasonable time. Sandbagging is considered a disapproved method to gain hours to typically earn or qualify for a higher pilot or controller rating
IVAO FSD servers will assume a pilot is sandbagging on the ground after 60 continuous minutes connected online if the following conditions occur: If your speed is less then 1 knot (speed) if you are at the same position (movement)

You can use this document to get started controlling in the XU Division on the IVAO Network

All our procedures can be found on our wiki.

You can access the UK ATC INFO system at any time here.

You can view Facility Rating Assignments (FRA’s) on the IVAO HQ website here

You can apply to control the North Atlantic by submitting a request here

You can contact a XU ATC Operations Staff member by emailing: xu-atcops@ivao.aero or alternatively you can raise a support ticket under the #ask-the-staff section on our discord.

Visit https://www.ivao.aero/Member.aspx?ID=XXXXXX replacing the X's with the VID that was sent to you when you registered your account.

If you have not logged in the IVAO network for a while, your account may have been automatically marked as inactive. Once this happens, you will not be able to log on. Please visit your profile page, and on the right hand under the user comments box, click 'Reactivate Account'. It can take up to 15 minutes to reflect on your account, so if after this time you are still unable to log on to the network, please contact your division membership team, who can look into it for you.

You can visit the Password Reset page here. If you are unable to login to your account, please send an email to members@ivao.aero including your VID, and the membership department will be able to assist.

Please send an email to members@ivao.aero, with the subject as 'E-mail change XXXXXX' (where XXXX is your VID). Include both your old and new addresses, and the reason for changing your email address in the email. Please note that email addresses that contain IVAO are not permitted.
Your division membership staff can also assist in changing your email address.

Please contact your division Membership Coordinator / Assistant Coordinator who can potentially merge hours, and remove any unnecessary accounts. They can be reached by emailing XX-mc@ivao.aero and XX-mac@ivao.aero, (replacing the XX with your divisions country code).

You may request a change of division once per year, by sending an email to xx-hq@ivao.aero and yy-hq@ivao.aero, making sure to include members@ivao.aero as a CC. Replace XX by the 2-letter code of your current division, and replace YY by the 2-letter code of the target division. In the subject line include 'Division Transfer ID XXXXXX', replacing the XXXXXX with your VID. Please ensure that any pending exams or training is completed before requesting a division transfer, and all transfers are subject to approval of your target division & Membership Department.

ATC / Pilot hours are updated at 1200z the following day. Excessive time sat at a ramp/gate as a pilot may not be counted, as this is considered 'sandbagging'.

For Division Awards, please contact your division membership team, who can look into it for you. Alternatively, send an email to members@ivao.aero who can verify any awards that you should have received?

You can request removal of your account via the HQ Membership Department by visiting this page, or by emailing members@ivao.aero. Make sure to include your name, birth date, e-mail address and VID number in your message.

If you have a more specific issue regarding membership, contact details for membership staff can be found here.

Special operations are the department of IVAO that covers any flight's that do not fall under standard operating procedures such as military, search & rescue and aerobatics, to name a few. Air traffic controllers responsible for these types of flight's also fall under special operations.

The regulations for special operations on IVAO can be found here and for local restrictions and rules can be found in a division's special operations order here.

Any member of the United Kingdom and Ireland Division can fly special operations within the division's airspace as long as they operate within the regulations, for any IVAO user not a member of this division must obtain permission from the division by emailing xu-specialopc@ivao.aero.

Anyone can attend international events that can be found here, but please make sure to register if required and to read and follow the event master plan.

The only requirement for divisional members to control a military ATC position in the XU division is that they have the minimum rating as per the FRA list. Also that the controller is familiar with the different procedures of the position they are controlling when compared to civil airfields. For assistance and help in controlling military airfield's, please contact the division special operations staff xu-specialopc@ivao.aero.

The use of weapons is only permitted in segregated airspace as part of an international event or as a member of an approved special operations group conducting a mission.

For information about special operation's internationally visit this website and for more information about local SO please contact the department xu-specialopc@ivao.aero.

You can sign up to our events ATC rostering system by clicking this link. Please remember that due to your ATC rating some positions might not show up.

You can find our report system here.

You can find our IVAO XU tours here.

The Events Department along with the ATC Operations Department aim to have the roster released at least 48 hours prior to the event. Any last minute changes will need to be emailed to us as soon as possible so that we can find an alternative controller to take the position.

IVAO XU has a long working relationship with the IVAO HQ Events Department. When we have an which has integrated the IVAO Events Support Award the event will be visible on here after the event finish time has passed. There you will be able to file your report.

You can start applying for training once you have achieved your AS3 rating. Our Wiki has a large amount of resources available to help teach you the basics of providing an ATC service and get you controlling on the network.
To reach the AS3 rating you will need to control online on the network for a minimum of 25 hours and sit an exam. The exam can be found under the my personal details section of your IVAO profile.

Training can be requested through the Training System. Training slots will be posted under the book a session tab. Once a session has been booked it will show up in the my sessions tab.

Sessions are posted dependent on instructor availability and the current number of students undergoing training. If we have a low number of students currently in the training system, then we will be able to post more sessions.

Once you have had an introductory session and a space is available, you will be assigned a primary and secondary instructor. These instructors will be your point of contact throughout your training and they will contact you regarding their availability for sessions.

Most of your training history has been transferred to the new website and can be viewed under the my sessions section. Please be aware that some sections of this old information may be unavailable as it was unable to be transferred.

At this time pilot training is conducted ad hoc and is tailored to individual needs. Please email xu-training@ivao.aero for more information.

IVAO exams can be requested without undergoing training however it is highly recommended that you undergo training prior to requesting the exam, especially for ATC exams. If you have not undergone any training, there is a much lower chance of passing.

We do and the policy can be seen here. If you wish to apply for a GCA please ensure you have read and understood the policy before applying via our training system.